Frequently Asked Questions
Everything you need to know about your Chocolate Skateboards order.
How long does shipping take for deck orders?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by destination but generally arrive within 10-15 business days.
What is your return policy for skate hardware?
We accept returns on unused and un-gripped decks within 30 days of purchase. Once a deck has been gripped or assembled, it is no longer eligible for return or exchange.
Do Chocolate decks come with griptape?
Griptape is sold separately unless otherwise specified in a special bundle or promotion. You can add your preferred brand of griptape to your cart before checkout.
Are your skateboards suitable for beginners?
Yes, our decks are crafted from high-quality 7-ply North American Maple, providing a durable and reliable platform for skaters of all skill levels, from beginners to pros.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.